A creditor or its agent may repossess consumer goods only if the debtor is in default or the goods are at risk, the creditor has fully complied with the pre-repossession requirements and the contract gives the right. The goods must be specifically identified in the contract, a repossession warning notice in the prescribed form must be served on the debtor, every guarantor and other secured creditors stating the default and the period to remedy it, accessions installed in other goods are subject to the rules in section 83I, and the creditor must not repossess while a complaint made to the creditor or an approved scheme, or an unforeseen hardship application, is unresolved except as section 83J and 83K allow for subsequent complaints.
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