Monetary Authority of Singapore Technology Risk Management Guidelines
Chapter 7: IT Service Management – Monetary Authority of Singapore Technology Risk Management Guidelines

Monetary Authority of Singapore Technology Risk Management Guidelines 7.1: 7.1 IT Service Management Framework

A robust IT service management framework should comprise the governance structure, processes and procedures for configuration, technology refresh, patch, change, software release, incident and problem management, supporting IT services and operations and the stability of production.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

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