Kenya ICTA-8.003:2023 Cloud Computing Standard
Section 8: Cross-cutting aspects (PII, resiliency, reversibility, security, service levels) – Kenya ICTA-8.003:2023 Cloud Computing Standard

Kenya ICTA-8.003:2023 Cloud Computing Standard 8.12.4: Have the SLA classify data objects, state availability, confidentiality, integrity, access and PII handling, and align it with the master agreement

What does 8.12.4 require?

The cloud SLA defines the classification of data objects (the customer's data, the provider's data and data the service derives), who may access and control each class and how it will be used; it specifies the availability of the services, their confidentiality and integrity, the access controls that apply and how personally identifiable information is handled; and the MCDA reviews the higher-order service agreement (master service agreement, terms of service or contract), to which the SLA is subservient, to confirm the two are aligned.

Maintained by Gerard Blokdyk

Other controls in Section 8: Cross-cutting aspects (PII, resiliency, reversibility, security, service levels) – Kenya ICTA-8.003:2023 Cloud Computing Standard

Query this from an agent

The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.