Italy Accessibility Requirements of Products and Services Decree (Legislative Decree No. 82/2022)
Article 12: Obligations of service providers – Italy Accessibility Requirements of Products and Services Decree (Legislative Decree No. 82/2022)

Italy Accessibility Requirements of Products and Services Decree (Legislative Decree No. 82/2022) A12-1: Service provider: design and provide accessible services, multiple sensory channels and accessible transport routes

What does A12-1 require?

A service provider must design and provide its services in line with the Article 3(2) requirements and, for the services so identified in the decree, ensure where possible that more than one sensory channel is available. Websites and mobile apps that give information on local public transport routes must also show the routes accessible to persons with disabilities.

Maintained by Gerard Blokdyk

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