ISO/IEC DIS 25000-23.2 - Measurement of product quality
Clause 6: the product quality measure set

ISO/IEC DIS 25000-23.2 - Measurement of product quality ISO25000-23-6.6.3: Availability measures

What does ISO25000-23-6.6.3 require?

Availability asks what proportion of a stated period the product is usable. A measure relates uptime to the period, with the service window and the treatment of maintenance stated. Availability is a ratio with a political denominator. Planned maintenance, partial degradation and dependency outages can each be counted in or out, and the choice changes the number. The measure should state the service window, the monitoring points and the treatment of each exclusion. A monitor that checks one endpoint measures that endpoint, not the product. Availability also depends on the dependencies the product does not control, and the measure should say whether they are in scope.

Maintained by Gerard Blokdyk

Other controls in Clause 6: the product quality measure set

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