ISO/IEC DIS 25000-23.2 - Measurement of product quality
Clause 6: the product quality measure set

ISO/IEC DIS 25000-23.2 - Measurement of product quality ISO25000-23-6.5.3: Learnability measures

What does ISO25000-23-6.5.3 require?

Learnability asks how easily a user can learn to use the product. A measure relates learning effort or successful first use to the users and tasks studied. Learning can be measured by time to competence, by the proportion of users who complete a task on the first attempt, or by the help needed to get there. Each is legitimate and they answer different questions. The population and the starting knowledge matter: an expert user learns a new product faster, and a study of experts says little about new users. The measure should name the task, the user group and the definition of learned that was used.

Maintained by Gerard Blokdyk

Other controls in Clause 6: the product quality measure set

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