ISO/IEC DIS 25000-23.2 - Measurement of product quality
Clause 6: the product quality measure set

ISO/IEC DIS 25000-23.2 - Measurement of product quality ISO25000-23-6.5.2: Appropriateness recognizability measures

What does ISO25000-23-6.5.2 require?

Appropriateness recognizability asks whether a user can tell that the product is suitable for their needs before committing to it. A measure relates correct judgements to the users asked. This family is about the first minute, not the first week. It covers the information a user sees before use: the description, the screenshots, the first screen, the help. The population is a group of intended users, not the product team. The measure can be collected cheaply with a short task: show the entry point and ask what the product is for and whether it fits. A high score here reduces support load and abandoned trials, which is why it belongs in a product quality report and not only in marketing.

Maintained by Gerard Blokdyk

Other controls in Clause 6: the product quality measure set

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