The certification body operates a documented appeals process under ISO/IEC 17021-1:2015, 9.7, with appeals handled by personnel not involved in the audit or decision who hold the AIMS competence of 7.1.3 for reviewing and deciding, acknowledgement and progress reporting to the appellant, and formal notice of the outcome.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.