ISO/IEC 42001:2023 A.10.4: Customers

What else in your programme already covers this

This control maps to 7 controls across 3 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.

EU AI Act · 3 controls

EUAI-Art.13 Transparency and provision of information to deployers
EUAI-Art.24 Obligations of distributors
EUAI-Art.72 Post-market monitoring by providers and post-market monitoring plan for high-risk AI systems

NIST AI Risk Management Framework (AI RMF 1.0) · 3 controls

AIRMF-MP-1.1 Intended purpose, potentially beneficial uses, context-specific laws, norms and expectations, and prospective settings in which the AI system will be deployed are understood and documented
AIRMF-MP-5.2 Practices and personnel for supporting regular engagement with relevant AI actors and integrating feedback about positive, negative, and unanticipated impacts are in place and documented
AIRMF-MS-4.1 Measurement approaches for identifying AI risks are connected to deployment contexts and informed through consultation with domain experts and other end users, and approaches are documented

SOC 2 · 1 control

SOC2-CC2.3 CC2.3 Communication with external parties about internal control (COSO principle 15)

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

You are reading one control. How much of ISO/IEC 42001:2023 have you already done?

ISO/IEC 42001:2023 A.10.4 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of ISO/IEC 42001:2023 your existing evidence covers. Hold NIST AI Risk Management Framework (AI RMF 1.0) and 30 of 38 ISO/IEC 42001:2023 controls already carry evidence.

If you hold NIST AI Risk Management Framework (AI RMF 1.0)78.9% covered · 8 gaps If you hold EU AI Act57.9% covered · 16 gaps

Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 0 were rejected on the NIST AI Risk Management Framework (AI RMF 1.0) pair alone.

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