The provider identifies and selects opportunities for improvement, found by reviewing procedures, applying policies and objectives, and through audits, corrective actions, management reviews, personnel suggestions, risk assessment, data analysis and external assessments, and implements the necessary actions. It seeks feedback, positive and negative, from participants and customers, through satisfaction surveys, communication records or review of reports with them, and analyses and uses it to improve the management system, the PT activities and customer service.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.