The ways of approaching a QMS found in the ISO/TC 176 standards, in management system standards for other disciplines and in excellence models all rest on shared principles: each helps an organisation find risks and opportunities and each offers guidance on improving, and in today's setting questions of innovation, of ethics, of trust and of reputation can be treated as parameters within the QMS, as the quality, environmental and energy management standards and the excellence models already do. ISO 9001 sets out QMS requirements and ISO 9004 guides an organisation towards sustained success; guideline standards deal with parts of a QMS (customer satisfaction codes of conduct, complaints handling, dispute resolution, monitoring satisfaction, electronic commerce transactions, measurement management, auditing) and with technical topics that support one (quality plans, quality in projects, configuration management, financial and economic benefits, competence, people involvement, choosing consultants), technical reports cover documentation and statistical techniques, and sector-specific standards such as the automotive one add their own requirements. The various parts of the organisation's overall management system, the QMS among them, can be brought together into one, so that the objectives, processes and resources for quality, growth, funding, profitability, the environment, health and safety at work, energy, security and the rest are achieved and used more effectively and efficiently, and a single integrated audit can be carried out against the requirements of several standards at once, quality, environmental, information security and energy management included.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.