The governing body should make sure an overall value generation model is settled and properly communicated, making clear what value the organization means to produce (define), how it should produce it (create), how production of value will be assured (deliver) and how the resulting value is kept and shared (sustain). In settling the model, the governing body should understand how the context develops over time, including stakeholder expectations, regulation, technological change and environmental, social and economic issues now and ahead, and should make sure the model stays viable and adapts as conditions change. The model calls for a joined-up treatment of resources (human, social and relational, intellectual, natural environment, financial and manufactured): identifying every resource involved, measuring and following how the organization uses and affects each, and reporting how far it affects them and how they affect each other (Figure 3).
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.