The organization shall establish knowledge management objectives at relevant functions and levels that serve the needs of the business and align with its objectives (4.1), meet the prioritized requirements of interested parties (4.2), are consistent with the policy, take applicable requirements into account, are measurable where practical in their benefits and impacts, and are monitored, communicated and updated as appropriate, with documented information on them retained. Objectives may be quantitative or qualitative, may concern matters such as time, cost, quality, risk, safety, customer experience and market share, and may be of business, organizational, customer-related or social and environmental kinds. When planning how to achieve them the organization shall determine the work to be done and who does it, who answers for it, what resources are needed, who holds responsibility, by when it will be finished and how its results are to be judged.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.