Confidence from use is claimed when the tool has been used for a sufficient period on comparable use cases with the same version and configuration, with the malfunctions and their consequences recorded and evaluated. This sits in clause 11, whose stated aims, per the SGS quotation, are criteria for the confidence needed in a software tool and, where applicable, the means to qualify the tool so its use for tasks the standard requires can be relied on. Requirement text not held.
This control maps to 1 controls across 1 other frameworks. If you already hold one of them, the evidence you collected for it is the starting point here rather than new work.
Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.
The graph holds this control, the 1 it maps to, and the evidence behind each claim, over MCP and REST.