Stakeholders, and vulnerable stakeholders above all, should have a way to raise problems, complaints and suggestions and seek redress through a grievance mechanism with channels suited to the issues, offering recourse beyond existing channels; to be effective it should be based on engagement, dialogue and mediation with a right of appeal, legitimate, accessible and easy to understand, safe against retaliation with secure anonymous two-way communication, predictable with time frames, equitable in access to information and advice, transparent about progress and performance, rights-compatible, and a source of continuous learning.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.