ISO 18788:2015
Clause 7: Support – ISO 18788:2015

ISO 18788:2015 7.2b: Deliver competence-based training, measure proficiency and keep the records

What does 7.2b require?

The organisation provides competence-based training, sets metrics to measure proficiency or competence level for its programmes, ensures people working on its behalf are trained to the required level, refreshes training at defined intervals and after significant change, evaluates its effectiveness and keeps records of identified competencies and metrics, training delivered, evaluation results and the qualifications of trainers.

Maintained by Gerard Blokdyk

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