India AI Governance Guidelines (2025)

Part 4: practical guidelines for industry and regulators – India AI Governance Guidelines (2025)

India AI Governance Guidelines (2025) 4.I.4: Industry: create a grievance redressal mechanism with resolution in a reasonable timeframe

What does 4.I.4 require?

Developers and deployers create a grievance redressal mechanism through which AI-related harms can be reported and ensure such issues are resolved within a reasonable timeframe.

Maintained by Gerard Blokdyk

Other controls in Part 4: practical guidelines for industry and regulators – India AI Governance Guidelines (2025)

4.I.1 Industry: comply with all applicable Indian laws, including those protecting women, children and vulnerable groups
4.I.2 Industry: demonstrate compliance when called upon by agencies or sectoral regulators
4.I.3 Industry: adopt voluntary measures on privacy, security, fairness, inclusivity, non-discrimination and transparency
4.I.5 Industry: publish transparency reports on risk of harm in the Indian context, sharing sensitive content confidentially with regulators
4.I.6 Industry: explore techno-legal solutions such as privacy-enhancing technologies, machine unlearning, algorithmic auditing and automated bias detection
4.R Regulators: pursue the twin goals, stay agile, prioritise real harm, avoid compliance-heavy requirements, choose the least burdensome instrument and use techno-legal approaches

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MCP endpoint All India AI Governance Guidelines (2025) controls