India Account Aggregator Framework (RBI)
Chapter III I to L: Customer rights, grievances, ombudsman and pricing – India Account Aggregator Framework (RBI)

India Account Aggregator Framework (RBI) 38: Para 38: complaints disposed of within one month

What does 38 require?

Complaints must be handled within the time and manner set in the Board-approved policy and in any case within one month of receipt.

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