What does 37 require?

The NBFC-AA must have a Board-approved policy for handling and disposing of customer grievances and complaints and a dedicated set-up to address them.

India Account Aggregator Framework (RBI) 37: Para 37...

Other controls in Chapter III I to L: Customer rights, grievances, ombudsman and pricing – India Account Aggregator Framework (RBI)

35 Para 35: customer access to the record of consents and recipients
36 Para 36: no use or access beyond the requested aggregation service
38 Para 38: complaints disposed of within one month
39 Para 39: display of the Grievance Redressal Officer and the right to appeal to RBI
40 Para 40: compliance with the Integrated Ombudsman Scheme where covered
41 Para 41: Board-approved, transparent and public pricing

Query this from an agent

The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.

MCP endpoint All India Account Aggregator Framework (RBI) controls