Top management names, and documents, the staff who hold responsibility and authority for making sure customer requirements are satisfied. These assignments cover, as a minimum: choosing special characteristics; setting quality objectives and the training that goes with them; corrective and preventive action; design and development of products; analysis of capacity; logistics information; scorecards and portals provided by customers.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.