To make style observable, the authors (with Hambleton) break each behaviour into five dimensions with behavioural indicators. Task behaviour: goal setting (specifying the goals to be accomplished), organizing (arranging the work situation), setting time lines, directing (giving specific directions) and controlling (requiring regular progress reporting). Relationship behaviour: giving support and encouragement, communicating (involving people in give-and-take discussion about the work), facilitating interactions with others, active listening (seeking out and hearing opinions and concerns) and providing feedback on accomplishments. Each dimension is rated between two behavioural end points (for example, the leader organizes the work for me, or lets me organize it), on a manager's form and a staff member's form, so that leader and follower can compare how the style is seen.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.