FFIEC IT Examination Handbook
Retail Payment Systems booklet (April 2016) – FFIEC IT Examination Handbook

FFIEC IT Examination Handbook RPS-12: Vendor and Third-Party Management (Retail Payment Systems)

What does RPS-12 require?

The institution maintains a vendor and third-party management program with comprehensive contract provisions and adequate due diligence for its retail payment providers including foreign-based ones, monitors providers for compliance with contracts and SLAs including review of selected transactions for accuracy and timeliness, applies control procedures over transaction initiation, data entry, processing and output distribution throughout all phases including outsourced functions for checks, remote deposit, electronic payment orders, card and ACH transactions, and controls provider access to its systems and data.

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