FFIEC IT Examination Handbook
Management booklet (November 2015) – FFIEC IT Examination Handbook

FFIEC IT Examination Handbook MGT-III.D.6: III.D.6 Quality Assurance and Quality Control (Management)

What does MGT-III.D.6 require?

Management oversees a quality assurance process using performance measures, focus groups and customer surveys, feeds its results into planning, ensures QA testing of new or updated systems before implementation, independent of programming and including user acceptance testing, and runs quality control that checks products against defined criteria for whether they work, do what they were designed to do and are fit for use, with QA and QC reports documenting the control process for production.

Maintained by Gerard BlokdykControl text last updated

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