FFIEC IT Examination Handbook
Management booklet (November 2015) – FFIEC IT Examination Handbook

FFIEC IT Examination Handbook MGT-I.A.2(d): I.A.2(d) IT Line Management (Management)

IT line managers supervise the resources and activities of a specific IT function such as data centre operations, network services, application development, systems administration, telecommunications, customer support or disaster recovery, coordinate services with other departments, report plans, projects and performance to senior IT management, and as frontline managers coordinate daily activity, monitor production, keep to schedules and enforce policies and controls in their areas.

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