FFIEC IT Examination Handbook
Development, Acquisition, and Maintenance booklet (August 2024) – FFIEC IT Examination Handbook

FFIEC IT Examination Handbook DAM-VI.E.2: VI.E.2 Master Services Agreement (Development, Acquisition, and Maintenance)

What does DAM-VI.E.2 require?

A master services agreement sets the principal legal terms governing multiple agreements or transactions, incorporates software licences, policies, terms and conditions, data protection agreements, end user licences and statements of work, lets contracted services change without renegotiation, and typically covers the service overview, terms on payment, audit, subcontracting and confidentiality, proprietary and intellectual property rights, insurance and taxes, representations and warranties, limitation of liability including force majeure, dispute resolution, termination and legal jurisdiction.

Maintained by Gerard BlokdykControl text last updated

Other controls in Development, Acquisition, and Maintenance booklet (August 2024) – FFIEC IT Examination Handbook

Query this from an agent

The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.