FFIEC IT Examination Handbook
Development, Acquisition, and Maintenance booklet (August 2024) – FFIEC IT Examination Handbook

FFIEC IT Examination Handbook DAM-IV.M: IV.M Post-Implementation Review (Development, Acquisition, and Maintenance)

What does DAM-IV.M require?

Management performs a formal post-implementation review of development and implementation projects, or smaller reviews after each agile deliverable, gathering initiation documents, post-implementation metrics and stakeholder interviews, analysing gaps between goals and outcomes and their reasons, reporting to management, and analysing user satisfaction, actual against projected benefits, defect levels at implementation, project management effectiveness and actual cost and timeline against the business case, passing the results to future project teams.

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