Lines of business and support functions are involved early in overseeing or validating development, acquisition and maintenance, including end-user and customer support, which works with those functions to respond to user and customer concerns, helps resolve problems that cannot be fixed quickly, feeds back on functionality, records the details of interactions and resolutions, and understands the escalation process and who handles complex problems.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.