FFIEC IT Examination Handbook
Business Continuity Management booklet (November 2019) – FFIEC IT Examination Handbook

FFIEC IT Examination Handbook BCM-IV.B: IV.B Communications (Business Continuity Management)

Management plans and prepares multiple communication mechanisms for when voice and telecommunications fail (text, personal email, messaging, hotlines, web pages, polling systems) with controls protecting customer and sensitive information, and maintains communication protocols and contact lists for regulators, emergency responders, law enforcement, trade associations, customers, third parties, counterparties, payment operators and information-sharing bodies, integrated with strategic and crisis communications including press statements, media response and social media.

Maintained by Gerard BlokdykControl text last updated

Other controls in Business Continuity Management booklet (November 2019) – FFIEC IT Examination Handbook

Query this from an agent

The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.