The participant puts in place procedures for taking in, looking into and settling privacy questions and complaints and refers users its own mechanisms cannot address to ESRB, whose contact details users can find on esrb.org; ESRB forwards non-privacy matters, answers privacy questions it can address itself and contacts the participant where its input is needed, with the participant cooperating; where neither resolves the grievance and the consumer pursues it, the participant takes full part in the dispute resolution process ESRB runs and accepts ESRB's judgment as final.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.