EBA Guidelines on ICT and Security Risk Management (EBA/GL/2019/04)
Section 3.8: payment service user relationship management (in force) – EBA Guidelines on ICT and Security Risk Management (EBA/GL/2019/04)

EBA Guidelines on ICT and Security Risk Management (EBA/GL/2019/04) EBA-GL-97: Informing users of updates to security procedures

What does EBA-GL-97 require?

Payment service providers should keep payment service users informed about updates in security procedures that affect them regarding the provision of payment services.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

Other controls in Section 3.8: payment service user relationship management (in force) – EBA Guidelines on ICT and Security Risk Management (EBA/GL/2019/04)

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MCP endpointAll EBA Guidelines on ICT and Security Risk Management (EBA/GL/2019/04) controls