C5 (Germany)
C5: Operations

C5 (Germany) OPS-21: Involvement of Cloud Customers in the Event of Incidents

Keep affected cloud customers informed at regular intervals on the status of incidents concerning them, involve them in resolution where appropriate and necessary, and tell them what action was taken once the incident is resolved, all as the contract provides.

Other controls in C5: Operations

You are reading one control. How much of C5 (Germany) have you already done?

C5 (Germany) OPS-21 is one control. If you already hold one of the frameworks below, a reviewed crosswalk already says how much of C5 (Germany) your existing evidence covers. Hold Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 and 95 of 121 C5 (Germany) controls already carry evidence.

Each report names every control your existing framework evidences, every one it does not, the reasoning behind each claim, and the claims that were argued against and rejected. 0 were rejected on the Cloud Security Alliance Cloud Controls Matrix (CCM) v4.0.1 pair alone.

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The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.