Australian Education Services for Overseas Students Act 2000 and National Code 2018 (Australia)
National Code Standard 3: Formalisation of enrolment and written agreements – Australian Education Services for Overseas Students Act 2000 and National Code 2018 (Australia)

Australian Education Services for Overseas Students Act 2000 and National Code 2018 (Australia) NC-3.4: Standard 3.4 Refund terms in the written agreement

The written agreement must state, consistently with the Act, which amounts may or may not be repaid (including fees collected by agents), how to claim a refund, who other than the student may receive a refund, a plain English explanation of what happens if the course is not delivered and the role of the TPS, and the statement that the agreement and complaint rights do not affect the student's rights under Australian Consumer Law.

Maintained by Gerard Blokdyk

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