Providers give families information on how to give feedback, raise concerns and complain, help them feel safe to do so without fear of retribution or losing services, and tell them about their rights and the NDIS Commission, Ahpra and advocacy as further avenues; child safety and wellbeing policies, a staff and volunteer code of conduct, worker screening and incident management policies are available for families to see.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.