Australia NDIS Complaints Management and Resolution Rules 2018
Part 3: Provider duties when the Commissioner deals with a complaint – Australia NDIS Complaints Management and Resolution Rules 2018

Australia NDIS Complaints Management and Resolution Rules 2018 p3: Act on what the Commissioner requires in dealing with a complaint

When the Commissioner decides to require the provider to take actions on a complaint or issue, to examine and attempt to resolve it and report back, to take part in conciliation when requested, or to undertake remedial action within a set period, the provider must comply, because breaching Part 3 breaches its registration condition (Act paragraph 73F(2)(f)); the provider may seek reconsideration of a decision ending a resolution process within 42 days.

Maintained by Gerard Blokdyk

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