Australia Model Code of Practice: Managing Psychosocial Hazards at Work B5: Appendix B: Adopt and enforce policies on acceptable behaviour

Policy controls: put in place appropriate workplace policies as part of managing WHS risks; set, model and enforce acceptable standards of behaviour for everyone at the workplace; foster a positive and respectful culture that does not tolerate violence, aggression, harassment or bullying; because power imbalance and inequality raise the risk of gendered and sexual harassment, consider policies and strategies on gender inequality, lack of diversity and power imbalance; at work events, reinforce expected behaviour, follow responsible service of alcohol policies and make sure workers know who to turn to; avoid sexualised uniforms and make clothing practical; act consistently on reports and give feedback to workers who raised concerns; allow workers to refuse or suspend service when people do not meet expected standards; communicate and regularly review reporting and response processes; and respond to reports in a supportive, consistent and confidential way.