Identify hazards by inspecting vehicles, equipment and parking areas (tyres, brakes, lifting equipment in ambulances, lighting), monitoring daily transport and weather and understanding passenger behaviour in vehicles. Consider how often workers drive between clients and in hazardous conditions, how risks occur (seating position of the passenger, mobile phone use, driver fatigue or stress, unsafe entry and exit, inadequate securing of patients or equipment, poor maintenance, sudden behaviour change) and how serious harm could be (crashes, musculoskeletal injury from lifting patients, infection risk). Controls: eliminate non-essential trips and use video conferencing, substitute a professional patient transport service for a worker's car, isolate with designated pick-up and drop-off zones, engineering controls such as ramps, lifting equipment, reverse cameras, parking sensors and tracking, administrative controls such as enough time between visits, limits on consecutive shifts and training on driving and vehicle inspection, PPE such as masks, gloves and high-visibility vests. In the resident transport case, after a passenger assaulted a driver mid-journey, the facility screened passengers before travel, installed barriers, moved some appointments on site, avoided seating at-risk passengers behind the driver, added staff, set a pull-over rule and reviewed second worker needs.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.