Suitable data and information from monitoring and measurement are analysed and evaluated, including under 9100 problems with products and services that outside sources report, such as government and industry alerts and advisories. The results are used to judge: whether products and services conform; how satisfied customers are; how the QMS performs and how effective it is; whether planning was carried out effectively; how well actions on risks and opportunities worked; how external providers are performing; and where improvement is needed. Statistical techniques are applied where they fit.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.