APQC Process Classification Framework (PCF) Cross-Industry 7.4
9.0 Manage Financial Resources – APQC Process Classification Framework (PCF) Cross-Industry 7.4

APQC Process Classification Framework (PCF) Cross-Industry 7.4 9.2: Perform revenue accounting (10729)

What does 9.2 require?

This process group covers the revenue cycle from granting credit through to settling the receivable. It includes setting credit policy, vetting and approving new accounts, reviewing existing accounts and suspending or reinstating them against that policy. Billing work covers customer and product master data, generating and transmitting invoices, posting receivables and answering billing queries. Receivables processing covers policy, payment receipt and deposit, cash application, reporting and posting to the ledger. Collections and deductions cover delinquent account policy, negotiation, write offs, recovery workouts and the analysis of adjustments and chargebacks.

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