Each incident must be managed through the system by assessing and providing the support affected persons need, involving each affected person (or supporter or advocate) appropriately, and using open disclosure; where there are reasonable grounds to report to police, a police officer must be notified within 24 hours of becoming aware of the incident or of those grounds (Rules 164-40). The provider then assesses, with the affected persons' views, whether the incident was preventable, what remedial action would prevent recurrence or reduce harm, how well it was managed, how management could improve and whom else to notify, notifies those persons and bodies, takes the remedial action and takes reasonable improvement actions (164-45).
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.