A non-government provider in the nursing and transition care or residential care categories must establish and keep a quality care advisory body whose members include a responsible person with aged care experience, a person directly involved in delivering residential or nursing services as applicable, and a person representing individuals (Rules 158-10). The body reports in writing to the governing body at least every six months on its concerns about quality, taking into account feedback, complaints and their handling, regulatory action, progress on the continuous improvement plan, audit results, staffing (allied health, registered nurses, turnover), reportable incidents and, for residential care, food feedback, food changes, dietitian menu assessments and quality indicator data (158-15), and may give feedback at any time. The governing body must consider the reports and feedback in quality decisions and advise the body in writing how it did so, and the provider must give the body quality information on request. Records of membership, minutes, reports, feedback and the governing body's written advice are kept for seven years (154-800). Participants are protected from liability and contract termination for taking part.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.