A user of Fund-purchased services is entitled, on proof of identity, to necessary quality services, with nothing to pay at the point of care, from an accredited provider or establishment; to information about the Fund and available benefits; to access to their own health records held by the Fund; not to be refused services on unreasonable grounds; not to be unfairly discriminated against; to services within a reasonable time; to a professional standard of care; to make reasonable decisions about their care; to complain under section 42 about poor access, poor quality, fraud or abuse by a provider, establishment, supplier or the Fund; to written reasons, appeal and judicial review of Fund decisions; and to privacy and confidentiality under the Protection of Personal Information Act, so that personal information held by or accessible to the Fund is disclosed only with the user's written approval or within the listed exceptions (section 6).
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.