RICS Rules of Conduct and Global Professional Standards
Rules of Conduct Appendix A: obligations to RICS – RICS Rules of Conduct and Global Professional Standards

RICS Rules of Conduct and Global Professional Standards APPA-F1: Firms: published complaints-handling procedure with RICS-approved ADR, and a complaints log

RICS-regulated firms must make public a procedure for handling complaints, naming an alternative dispute resolution provider RICS has approved, and must maintain a log of complaints.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

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