RBI Cybersecurity Framework for Banks
Chapter VI: Cyber Security Operations Centre – RBI Cybersecurity Framework for Banks

RBI Cybersecurity Framework for Banks 221: Para 221: CSOC staffing across Level 1, 2 and 3

What does 221 require?

The CSOC is managed continuously by competent personnel who know the bank's products and technology, with round-the-clock Level 1 monitoring by trained and certified staff, Level 2 specialists in network, data and endpoint security for root cause and correction, and Level 3 analysts for deep packet analysis, IoC collection, forensic evidence, malware reverse engineering and custom scripting.

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