Chapter V AA to EE: metrics, awareness, customer education, transaction monitoring and forensics – RBI Cybersecurity Framework for Banks
RBI Cybersecurity Framework for Banks 206: Para 206: encourage customers to report phishing and act on reports
The bank encourages customers to report phishing emails and sites and takes effective remedial action on reports.
Maintained by Gerard Blokdyk·Verified against the published standard ·Control text last updated
Other controls in Chapter V AA to EE: metrics, awareness, customer education, transaction monitoring and forensics – RBI Cybersecurity Framework for Banks