Principles for Doing Business at Lloyd's
Principle 12: Operational Resilience – Principles for Doing Business at Lloyd's

Principles for Doing Business at Lloyd's P12.2: 12.2 Maintain oversight of operational resilience through governance and the risk and control environment

Operational resilience is overseen. Foundational: board and senior management ownership; monitoring through the risk framework and control environment; understanding of external communications and of escalation and remediation needed before an impact tolerance is breached. Higher levels add defined committee reporting, review of scenario plans beyond twelve months, operational resilience impacts in incident reporting, an accessible self-assessment for board challenge and senior accountability for changes.

Maintained by Gerard Blokdyk

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