MTCS (Singapore)
11: Incident management – MTCS (Singapore)

MTCS (Singapore) 11.5: Problem management

Problem management, which ISO/IEC 27001 does not cover: processes to handle problems arising from security and non-security incidents. Level 1 (a to c): identify, classify, prioritise and address problems; define roles and responsibilities for problem handling; and escalate problems by severity. Level 2 adds a trend review of past incidents every quarter to find and correct underlying problems; Level 3 is the same.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

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ISO 27002:2022 · 1 control

  • 5.27 Learning from information security incidents

Every mapping shown was judged rather than inferred from wording similarity, and the ones that failed review are published too. See the coverage reports and what was rejected.

Other controls in 11: Incident management – MTCS (Singapore)

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