Monetary Authority of Singapore Technology Risk Management Guidelines
Chapter 14: Online Financial Services – Monetary Authority of Singapore Technology Risk Management Guidelines

Monetary Authority of Singapore Technology Risk Management Guidelines 14.3: Fraud Monitoring

What does 14.3 require?

The FI should run real-time fraud monitoring to identify and block suspicious or fraudulent online transactions (such as behaviour deviating from a customer's normal pattern or sessions from distant locations in a short span); investigate suspicious transactions and address issues promptly; and notify customers of suspicious activity or transfers above a threshold set by the FI or the customer, with the transaction type, amount and how to report unauthorised activity.

Maintained by Gerard BlokdykVerified against the published standard Control text last updated

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