The organisation must identify the sources of quality data and analyse them under a documented procedure, using valid statistical techniques where appropriate, as input to measurement, analysis and improvement: complaints and other customer feedback, service and returns data, internal and external audit results, findings from regulatory inspections, and monitoring data on products, processes, nonconforming product and suppliers. Clauses: ISO 13485:2016 7.5.4, 8.1, 8.2.1, 8.2.6, 8.4; TG(MD)R Sch 3 Pt 1 cl 1.4(3) and (5); RDC 665/2022 Arts 120 I and 131; MO169 Arts 43, 54, 55-1, 58, 59, 61.
The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.