ITIL 4
Measurement and Reporting

ITIL 4 GM-MS-1: Measurement and Reporting

Support good decision-making and continual improvement by decreasing levels of uncertainty through the collection of relevant data and its assessment in the appropriate context.

Maintained by Gerard BlokdykControl text last updated

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The graph holds this control, the 0 it maps to, and the evidence behind each claim, over MCP and REST.