ISO/IEC TR 24028:2020
Existing frameworks applicable to trustworthiness – ISO/IEC TR 24028:2020

ISO/IEC TR 24028:2020 5.1: Background

An AI system is any system, product or service that uses AI, whether implemented in software or largely in hardware such as robots; trustworthiness means being able to satisfy what stakeholders expect in a way that can be verified, applicable across AI systems, technologies and domains. Like security, trustworthiness is handled as a non-functional requirement that describes emergent properties, seen from the angle of quality in use (ISO/IEC 25010), and an organization can raise it through a process that has measurable outcomes and KPIs, so it is both an ongoing process and a requirement. The precautionary principle (threats of serious or irreversible harm justify preventive measures despite scientific uncertainty) applies as a risk mitigation technique when capturing stakeholder value requirements, context of use and risks of harm. Where an AI system is an existing system enhanced with AI, every trustworthiness approach that applied before (quality metrics and measurement, safety and risk of harm, security and privacy risk frameworks) continues to apply.

Maintained by Gerard Blokdyk

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ISO 27002:2022 · 1 control

  • 0.1 Background and context

ISO 27018:2019 · 1 control

  • 0.1 Background and context

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